Management Transition Overview
Learn about the upcoming change in property management to Rich Russo Property Group, effective July 1, 2026, including tenant resources and support.
Management Transition Overview
Discover how the transition to Rich Russo Property Group will streamline your rental experience starting July 1, 2026.
Step One: Tenant Account Setup
Begin by registering on the new Resident Portal to access rent payment, maintenance requests, and account management features.
Step Two: Rent Payment Process
Learn how to securely submit your rent payments through the Resident Portal to ensure timely and hassle-free transactions.
Step Three: Maintenance Requests
Easily report issues and track maintenance requests using the new system, ensuring prompt responses and repairs.
Effective July 1, 2026
Management of all properties will transition to Rich Russo Property Group.
Beginning July 1, 2026, all rent payments, maintenance requests, lease questions, account inquiries, and property-related communications should be directed to Rich Russo Property Group.
Tenant Resources
Pay Rent & Access Your Account
Use the Resident Portal to:
- Pay rent online
- View your account balance
- Access lease information
- Receive property communications
Submit Maintenance Requests
For routine maintenance requests, please submit a request through the Resident Portal.
For urgent maintenance issues, contact Rich Russo Property Group directly.
Contact Information
Rich Russo Property Group
Phone: 614-745-4864
Maintenance: 614-860-5569
Website: https://www.richrussopropertygroup.com
Important Notice
You may receive communications from Rich Russo Property Group by email, phone call, and/or text message regarding:
- Rent payments
- Account information
- Maintenance coordination
- Property updates
- Lease and tenancy matters
Thank You
We appreciate your cooperation during this transition and look forward to ensuring a smooth and seamless management experience.
If you have any questions, please contact Rich Russo Property Group directly at 614-745-4864.